By Dennis Ndlovu I Zim GBC News
The Consumer Protection Commission (CPC) in Zimbabwe has issued a stern warning to schools engaging in illegal practices ahead of the new academic term.
The commission highlighted reports of schools forcing parents to purchase uniforms and materials from designated outlets at inflated prices, an act that violates consumer rights.
These actions have been classified as unfair trade practices, directly contravening the Consumer Protection Act. The commission emphasized that,
“Every consumer has a right to choose goods or services of their preferred choice without any undue influence or pressure from suppliers of goods or services”.
The CPC is urging parents and guardians to remain vigilant and exercise their fundamental rights during their back-to-school shopping. Consumers are advised not to be coerced into purchasing unwanted or unaffordable goods or services.
“Schools are not permitted to mandate parents or guardians to purchase uniforms, stationery, or other school requirements from specific suppliers,” a statement from the CPC clarified.
The commission maintains that parents are free to select suppliers based on their preferences, budgets, and convenience, provided the items meet the general specifications set by the school.
Consumers who encounter such unfair practices, misleading information, or coercion are encouraged to report these matters to the Consumer Protection Commission through its offices or official communication platforms.
The CPC remains committed to safeguarding consumer rights and promoting a fair marketplace, particularly during high-demand periods like the back-to-school season.
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