Innocent Sibonginkosi Ncube<\/p>\n\n\n\n
BULAWAYO \u2013 Residents of Bulawayo are being advised to call upon city council ambulance services during medical emergencies, as ambulances stationed at government hospitals are primarily reserved for patients referred from outside the city.<\/p>\n\n\n\n
The clarification was issued by Mpilo Central Hospital\u2019s Acting Director of Operations, Mr. Phineas Sithole, during a stakeholders\u2019 engagement meeting hosted by Transparency International Zimbabwe (TIZ) on Thursday. The meeting addressed growing concerns from the community regarding access to emergency medical transport.<\/p>\n\n\n\n
The issue was highlighted after members of the local Health Care Committee (HCC) raised alarms about difficulties in accessing the ambulance based at Cowdray Park\u2019s new government health facility.<\/p>\n\n\n\n
A committee member reported that residents are frequently informed the facility’s ambulance cannot transport them, forcing families to seek alternatives.<\/p>\n\n\n\n
\u201cWe end up calling council ambulances, which sometimes take longer to arrive. Sometimes people use wheelbarrows or pushcarts to get patients to the clinic,\u201d the committee member revealed.<\/p>\n\n\n\n
In response, Mr. Sithole explained the operational protocols governing government health institutions. He emphasised that central hospital ambulances are designated to serve patients from the City’s periphery and beyond, while Bulawayo\u2019s residents should utilise municipal services.<\/p>\n\n\n\n
\u201cWe need to understand that there are rules that govern the operation of ambulances at government hospitals,\u201d Sithole stated.<\/p>\n\n\n\n
\u201cResidents of Bulawayo have access to council ambulances; they need to make use of those.\u201d<\/p>\n\n\n\n
Sithole further advised on the correct procedure for seeking emergency care, discouraging the practice of calling an ambulance directly to one’s home.<\/p>\n\n\n\n
\u201cCalling ambulances to one\u2019s home is not really advised. Patients must go to local clinics and, if their conditions are serious, the clinic calls the ambulance for transfer to the hospital,\u201d he explained.<\/p>\n\n\n\n
He also noted that the recent introduction of helicopter ambulance services has helped alleviate pressure on ground facilities, enabling faster medical assistance for critical cases.<\/p>\n\n\n\n
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